Privacy Policy

Sentio Counseling Center takes great precaution to protect the privacy and confidentiality of our clients and their families.

SCC provides telehealth services via video conference and telephone. All video conference meetings are conducted over a version of Zoom that is encrypted and HIPAA compliant. SCC is a training clinic, and all sessions are recorded for clinical supervision, training, quality assurance, and research. Recordings are stored on an encrypted server. All video conference sessions are conducted using a unique client-specific link for each individual session. Each client is required to sign up using personalized log-in information that can only be accessed with knowledge of the relevant username and password. Similarly, all counselors are required to use a unique username and password to access the encrypted telehealth software for sessions and storage of client information.

Prior to beginning counseling services, all clients and/or individuals serving as guardians for clients are required to provide information related to the client's mental health. This information is used for treatment purposes. We share confidential information only as permitted or required by law, including for treatment, for payment, for the defense of legal matters, and with service providers who are bound by confidentiality agreements.

By using this website, you are giving consent to the information contained within this policy. Please note that the policies contained on this website only apply to Sentio Counseling Center. Any links to other websites contained within are not endorsements; you are encouraged to consult the privacy policy on other websites before providing personal or confidential information.

This website collects cookies to gather information related to user activities while on the website. You may change your browser settings to disable cookies or receive alerts when they are being sent. Any personal information submitted via our contact forms is used solely to provide the services requested. All confidential information is sent at the user's discretion and may instead be shared via phone or physical mail if desired.

We may update this policy from time to time. The current version is always posted on this page.

For all inquiries related to our privacy policies, please contact us.